communications

Frontier Communications

Photograph by Ed Yourdonon Flickr.

The call center in the town of Henrietta, New York, a suburb of Rochester, was among those consolidated. Global Crossing Frontier Communications acquired Frontier in 1999 after a bidding war with Qwest for Frontier s nationwide fiber optic network that Rochester Telephone communications Company built throughout the 1990s before changing their name to Frontier Communications Frontier Communications in 1995. In 2006, Citizens announced 14 call centers across the country would be consolidated to two or three core call centers.

Communications in the United States />The complaints were made because Frontier promoted free months of DSL, while at the same time requiring consumers to pay for Frontier Communications telephone service. The name change became effective on July 31, 2008, and the company s stock symbol on the New York Stock Exchange became FTR . Frontier Communications is one of the nation s largest rural local exchange carriers and offers local and long-distance telephone service, broadband Internet, digital television Frontier Communications service, and computer technical support to residential and business customers in 24 states in the U.S. Citizens Communications acquired the Frontier name and local exchange properties from Bermuda-based Global Crossing in 2001.

Company stockholders approved changing the name at the annual meeting on May 15, 2008. The majority of Frontier Communications incoming calls are taken at three call centers located in Minnesota, Florida, and Pennsylvania. Frontier Telephone of Rochester, Inc., settled a lawsuit with the office of the New York State Attorney General in 2006.

Concerns were raised about the deliberate misleading of consumers during advertising. Frontier and associated affiliates Frontier Communications resolved the case by agreeing, among other actions, to pay $80,000 in civil penalties. In May 2009, Frontier announced they had signed an $8.6 billion dollar agreement with Verizon Communications to divest and acquire Verizon s 4.8 million landlines leased to residential and small business customers. 360networks · ACS · AT&T · Cavalier · CenturyLink · Cincinnati Frontier Communications Bell · Deltacom · Emery Telcom · FairPoint · Frontier · GCI · Hawaiian Telcom · Iowa Telecom · PAETEC · Puerto Rico Telephone · Qwest · Otelco · TDS · tw telecom · Verizon · Windstream · XO Communications .

Frontier Communications Corporation was formerly known as Citizens Communications Corporation.